Account Access Terms & Conditions

These Terms and Conditions cover Scribble Software, Inc. (hereafter referred to as “Company”). You may use Company Account Access offered through Company’s online Account Access service system, only if you are a customer of Company, properly register a user name and password, and agree to these Terms and Conditions.  
  • General. Company currently offers Account Access through its online Account Access service system.  Company’s Online Account Access service ("Account Access") allows you to view your Company bill via the Internet and allows you to pay your Company bill via the Internet. By accepting below or otherwise using Account Access you represent that you are the customer of record for the Company customer account or service account that you are enrolling in or that is enrolled in Account Access. Company reserves the unqualified right to accept or decline to accept an application to enroll in Online Billing, Account Access and/or Direct Payment.
  • Your Password. You must use a user name and password ("Password") to access Company’s Account Access. Your Password has the same effect as your written signature in connection with Company’s Account Access and can be used to access your bill. Your Password must be kept confidential at all times and should not be provided to any other party. You are responsible for keeping your Password confidential and protecting it against improper and unauthorized use. You are solely responsible for any and all transactions, entries or instructions initiated through the use of your Password, and any and all claims, losses, damages, expenses and costs incurred by the improper or unauthorized use of your Password and/or the use of your Password by others. If you believe that your Password has been lost or stolen, that someone has improperly accessed your account for Company’s Account Access without your permission, or that the security of your Password has been compromised in any way, please contact Company immediately. You may also reset your Password online by contacting Company as provided in the "Notices to Company" Section below. If you have forgotten your Password, online reminder capabilities are available to assist you in remembering them by selecting "Forgot My Password" from the Log-In screen.
  • Availability. Company’s Account Access are designed to be available seven days a week, 24 hours a day, and Company will endeavor to update account balance and activity information daily. However, Company shall not be liable for any failure to send electronic notifications concerning your bill, for your inability to receive electronic messages or to access Company’s Account Access, or for Company’s delay in updating or failure to update any information, for whatever reason.
  • Payment of Company Bill(s). It is your sole responsibility to pay your Company bill(s) on time to avoid late fees, collection activity or disconnection of electric service.
  • Payment Processing for Account Access. Payments made through Account Access received before 6:00 p.m. Eastern Standard Time, Sunday through Friday, will be credited to your Company account the same day. Payments made after 6:00 p.m. Eastern Standard Time, Sunday through Friday or on Saturday or holidays, will be credited to your account the following business day. You are solely responsible for making payments sufficiently prior to the due date, and you are solely responsible for any late fees.
  • Unauthorized Transfers. If you believe someone has improperly accessed your Bank Account through Account Access without your permission, contact Company immediately. You should also immediately contact your Financial Institution.
  • Fees. Company does not charge you any fees for using the Account Access. However, if you are using Account Access, your Financial Institution may charge you fees related to your Bank Account, including transaction fees or fees for attempting transfers without sufficient funds. If a transaction is not honored by your Financial Institution, fees may be charged to your Company account. Company reserves the right to begin charging fees for Company’s Account Access after reasonable notice is provided to customers using Account Access.
  • Termination. You may choose to cancel Account Access at any time with no fee. If you wish to discontinue Account Access, you may cancel by sending a cancellation notice to the address shown below under "Notices to Company." Generally, within ten (10) days of Company’s receipt of your request, termination will be effective.  Company reserves the right to discontinue any of the Account Access, and/or suspend or terminate your access to any of the Account Access, without notice, at any time or for any reason. Company will attempt to provide you with prior notice of discontinuance, suspension or termination by sending notice, but Company shall not be required to do so nor shall Company be liable for any failure to do so. Neither suspension, termination nor discontinuation of Account Access shall affect your liability for transactions initiated through such services using your Password.
  ·     Notices to Company. Please direct all correspondence to the following e-mail address You may also contact Company at the following addresses or phone numbers: Scribble Software, Inc. 804 427 8100  
  • Amendments. The terms of Account Access and of this Agreement may be modified or amended by Company from time to time. In such event, Company will provide notice to you in accordance with applicable law, which may be accomplished by posting such change on Company’s Website. Any use of Company’s Account Access after Company provides you with a notice of change will constitute your agreement to such change(s). You may terminate this Agreement if you do not agree with any such amendments.
  • Assignment. You may not assign this Agreement to any other party.
  • Governing Law. This Agreement shall be governed by the law of the State of Tennessee without regard to its conflicts of laws or provisions.
  • Disclaimer of Warranties. Company’s Website and any content, information, software, functions and applets provided on or through the Website are made available on an "as is" and "as available" basis. Company does not warrant that the Website or any content or services provided in connection with the Website, including Company’s Account Access, will be timely, secure, uninterrupted, or error-free, or that defects in the Website or in any content or services provided through the Website, including Company’s Account Access, as may exist from time to time, will be corrected. Company will not be responsible for errors, omissions, interruptions, deletions, defects or delays in the operation of or transmission of data through the Website, any services, including Account Access, or related content, including those due to communication line failures, or computer viruses associated with the operation of the Website.
  ·       Limitation of Liability and Indemnity. Company, its affiliates or subsidiaries, and their officers, directors, employees, agents, successors, or assigns, will not be liable to you or any third party for any indirect, consequential, incidental, exemplary, special or punitive damages (including without limitation, damages resulting from lost data, lost profits, or costs of procurement of substitute products or services) arising out of or in connection with Company’s Account Access. You agree to defend, indemnify, and hold harmless Company, its affiliates and subsidiaries, and their officers, directors, employees, agents, successors, or assigns from any and all claims, liabilities, costs and expenses (including reasonable attorneys' and experts' fees) arising in any way from your use of Company’s Account Access, or the placement or transmission of any message, information, software, or other materials or content on or through the Website in connection with Company’s Account Access by you or users of your Password, or related to any violation of these Terms and Conditions by you or users of your Password, unless caused by the sole negligence or willful misconduct of Company.  
  • Use of Electronic Communication. By accepting below or otherwise using Company’s Account Access, you also agree that any and all notices, disclosures and communications regarding Account Access between you and Company, including this Agreement, may be made electronically, including by Company posting to its Website in accordance with applicable law. Any electronic notice, disclosure or communication Company makes will be considered made when transmitted by Company.
  • Privacy of Information. You acknowledge that Company will receive certain personal, private and/or confidential information in connection with your use of Company’s Account Access; and that absent your express authorization, Company will not rent, sell or otherwise make available to any third party for any reason any of this information that personally identifies you, your Bank Account or payments you make through Account Access or Direct Payment, other than to provide the Account Access or to comply with applicable laws or regulations.
  • Credit cards accepted. Any card with a Visa, Mastercard, American Express, or Discover Card logo, including gift cards, are accepted.
  • Refund and Return Policy. No refund will be made once a payment is made. Once a payment is made, it is non-refundable and non-transferable. It is your responsibility to familiarize yourself with this refund policy. By signing up for an account, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

Privacy Policy

We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.

Your Information

Under no circumstances will your name, e-mail, phone number or address be sold to any other parties. We will not willfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.

Collected Information

This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us company contact information (e.g., your name and company email address, busines phone number) and demographic information (e.g., company address). Certain information, such as your business email address, is collected in order to verify your identity and for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.


If you have any questions about this privacy statement or the practices of this site, please contact Scribble Software at